The following document contains the policies and practices of Cheaptravelasap and the employees of Cheaptravelasap with the information collected during the business with the customers and clients visiting the website of Cheaptravelasap. With this document, we endeavor to provide transparency to our customers regarding how the information provided to us is used when a user/customer visits the website or contacts us in person. By browsing through the website, the user acknowledges as well as agrees to the following privacy policies and Terms & Conditions:

General Information

Every information shared by you while using the website or having a conversation over the phone/email or any other form is received and stored by us. This information includes but is not limited to the identification of the customer using the first and last name, contact number, postal address, email address, billing information (Card Number, Expiration Date, and Name of the Card Holder), and many more.

Furthermore, there is some more information collected from us including the meal preferences, seat selection type, category of hotel preferences, frequent flyer programs, and more. Cheaptravelasap gives the customer complete authority not to disclose either of the information with us. However, in many cases, it is mandatory to provide some of the information to make a purchase, reservation, or query with us, register for a profile, and participate in a contest. Furthermore, there is certain information required from the customer when asking for a membership with Cheaptravelasap for further communication.

Information of the Passenger

At the time of booking with Cheaptravelasap for someone else, some of the personal information is asked to make the perfect arrangements including the preferences and details of the respective individual. While providing this information to a third person, the user intended to make reservations. The user must obtain consent from the respective person before sharing the required information with Cheaptravelasap Any alteration or changes in the given information can only be done from the user's account.

Information Collected from Other Sources

Cheaptravelasap collects some information about the customers from business partners, travel suppliers, and third-party sources to add to the database for a better and more personalized experience when one intends to do business with us. This information included but was not limited to the delivery details, updates on the delivery of products/services, statistical analysis about the user to understand the preferences of purchases, etc.

Automatic Information

Some of the information about your device used to visit Cheaptravelasap is automatically saved into our system when the user browses through our domain. This information includes IP Address, browser software details, recent browsing history, preferences of the user (about the company's business only), and more to provide a better and personalized experience when one visits the website and searches for something really specific.

Cookies

At the time of your visit to the website of Cheaptravelasap, small digital information is restored to your device through the browser used to visit. This information is known as Cookies and is used to improve the overall experience of the website to the user and is solely designed to ensure a better, quick, personalized, and hassle-free experience and not to extract or store any personal and controversial data from your device.

Information Collected by Third Party and Advertisers

When users visit our website, some of the space of the website is used by third-party advertisers on behalf of the internet and it may use their cookies and various techniques, methods, and measures to analyze, modify, customize, and personalize the advertisement shown to the customer on the website of Cheaptravelasap as well as display ads about other relevant goods and services based on your previous browsing history. Cheaptravelasap has no control over these advertisers' technology or privacy policy. Hence the privacy policies of the respective advertisers are not covered by the policies of Cheaptravelasap.

We at Cheaptravelasap use the responsive billing information system (including the name of the cardholder, card number, and expiry date) to complete the purchase of the services and products. Apart from the billing information, there are certain other information used in the following manner:

• To communicate about your booking status
• To provide all the necessary details about the product and services you enquired.
• To provide travel confirmation details and updates in the process.
• To manage the account and billing details with travel notifications.
• To answer the queries and concerns raised by you.
• To communicate with you in general about your experience so far.
• To collect information about your interest in the products and services we offer.
• To update you with our latest offers and updates that probably interest you.
• To improve the overall experience between cheaptravelasap and the customer.
• To improve the overall experience between our website and the customer.
• To reward the customers during our special reward and recognition program.
• To take your feedback and other details during our surveys.
• To resolve any troubleshooting, dispute, fee collection, and other problems.
• To prevent any potential illegal activities.
• To enforce the terms and conditions of the Use of the Website.

Information provided by you during the usage of the website or while doing business with us may be shared with the following:

• Travel suppliers such as airlines, hotel chains, resort properties, car rental service providers, transfer providers, and other entities are involved during your travel after booking the respective package with us. During these information transfers, the only details required to fulfill the travel reservation or communicate with the customer in case of emergency or update about the travel are shared. However, Cheaptravelasap shall not be held liable for any misuse of the information from the travel service providers whose products/services are purchased by the user through Cheaptravelasap.
• Certain information is shared with the third-party service providers including but not limited to the fraud prevention department, marketing department, customer service department, and credit card processing department. The information shared with the respective departments is necessary as they require these details to perform their functions and are strictly forbidden by the law to share the information of the customer for any other reason.
• Business partners associated with Cheaptravelasap can also access some of the information shared by the customer. The customer/user can identify the involvement of the third-party business partner as you can see the name/logo of the third party with us on the concerned platform. Please note that Cheaptravelasap has no control over the privacy policy of the business partners and requests you strictly evaluate the concerned business partner's privacy policy before sharing any information.
• During the intervention of law enforcement departments and under the order of the court to exercise our legal rights and duties, information can be shared with the concerned authorities. In such circumstances, Cheaptravelasap reserves the right to waive any legal obligation against the sharing of data.
• Information can be shared with the legal department to prevent or investigate any illegal or suspected illegal activity and to safeguard Cheaptravelasap and its entities, partners, affiliates, and employees.
• Certain information can become accessible in case of corporate transitions including but not limited to merger, consolidation, asset sale, and divestiture.
• At times, certain information including but not limited to several visitors on the website, people who booked their travel with us, and other details can be shared with the advertisers, investors, and other entities that can bring business to the company. Such information doesn't contain any personal information of the user and is solely used to create appealing and trustworthy content for the user.

• Customers have the right to provide us with the information that is deemed necessary to complete the purchase or query of the respective travel service served by Cheaptravelasap.
• Customers reserve the right not to disclose personal information that is probably required to complete the travel purchase or to participate in certain offers and marketing campaigns designed for the greater good of the customer.
• Customers can access all kinds of personal details and information provided by us and have the right to delete or change the information we have securely saved with us at any time by simply requesting us.
• Certain information obtained by us is stored in our system for a very long time to safeguard Cheaptravelasap for any future legal dispute or concern that involves legal proceedings.

To provide maximum satisfaction and trust in using the website of Cheaptravelasap whilst making a purchase or enquiring about a certain deal of product/service, we have implemented levels of safety and security protocols on the administrative, technical, and physical front that can provide maximum confidence to the user of the website to trust with the information provided to us. For instance, only authorized employees under strict monitoring can access personal information for a certain business-related purpose and cannot use the stored information otherwise. Furthermore, the website uses encrypted transmission of data when a customer uses the website to make a purchase of services/products from us or enquire about a certain service and is not disclosed to any physical person at any level. Additionally, there are a certain number of firewalls installed to prevent any sort of cyber or physical intrusion in the server where all the information is stored and avoid any unauthorized access to the information provided by the customers.

There are certain areas where the links that can lead to other websites are available on Cheaptravelasap While these websites are working side by side to provide maximum satisfaction and perfect user experience and give us better options to serve our customers, Cheaptravelasap has no control over the privacy policies of the respective websites. Hence, the use of these websites shall be accessed at the sole discretion of the customers, and information shared on these websites is not covered by the privacy policy of Cheaptravelasap.

During any time during business with the customer, Cheaptravelasap has never and will never ask for credit card information or banking information such as card number, login ID, and password in an insecure email or phone call communication. All sorts of communications initiated from Cheaptravelasap are authorized only to answer the query submitted by the visitor or to give an update on the development of the reservations made through us. Cheaptravelasap does not allow or encourage identity theft or phishing and considers these issues as a major concern. While safeguarding the information provided by the customer is our top priority, we recommend that users avoid such communications at all costs and if there is any incident come across you, we request you to kindly notify Cheaptravelasap or visit On Guard Online at www.consumer.ftc.gov/topics/identity-theft, or the Federal Trade Commission at www.consumer.ftc.gov/articles/0038-spam.

We understand the plan might get changed or canceled due to several reasons. Sometimes you may need to cancel or change your flight booking. We have designed our refund policy to be fair and straightforward, ensuring you have peace of mind when booking with Cheaptravelasap

Here is our detailed refund policy. Please read this thoroughly before making any reservation with us.

• Many flight bookings are non-refundable. For such booking, no refund will be given to you.
• Some bookings are refundable. For such booking, you may get either a partial refund or full refund, if you change or cancel your reservation.
• If your booking is eligible for a refund, you will receive your refund amount within 24 hours.
• Your refund process may take up to 7 days. You will receive your refund at your account.
• Once our team initiates your refund, you will receive a refund receipt with all the details regarding your refund
• In general, you get your refund amount in the same account that you used during your booking.
• Please check the rules and restrictions in your itinerary for refund details before initiating a change or cancellation.

Please note that the Cancellation Policy is subject to amendments based on various variables including but not limited to the cancellation policies of the airline. During the peak seasons, many airlines may impose 100% cancellation fees.

The above-mentioned cancellation timeline is for your reference only and is subject to vary based on the time duration between the reservation date and the travel date.

Please note Cheaptravelasap shall reserve its right to cancel the bookings without any notice and further the company shall cancel the bookings if the customer/client shall not remit the complete payment as advised at the time of taking bookings and whatever amount deposited shall be stand forfeited.